AS Rental Car Rental Terms and Conditions Example
(Effective March 10, 2023)
～Standard Rental Car Terms and Conditions～
Chapter 1 General rules
Article 1 (Application of the Terms and Conditions) The Company will lend a rental vehicle (hereinafter referred to as the "Rental Car") to the Renter in accordance with the provisions of these Terms and Conditions, and the Renter will rent the same.
Any matters not specified in these terms and conditions shall be governed by law or general practice.
2. Our company may enter into special agreements to the extent that they do not violate the spirit of these terms and conditions, laws, regulations, administrative notices, and general practice. In the event that a special agreement is entered into, the special agreement shall take precedence over the terms and conditions.
Chapter 2 Reservations
Article 2 (Reservation Application) When renting a car, the Renter shall agree to the terms and conditions and the separately specified fee schedule, etc., and may make a reservation in accordance with the separately specified method by clearly indicating in advance the vehicle class, rental start date and time, rental location, rental period, return location, driver, whether or not accessories such as a child seat are required, and other rental conditions (hereinafter referred to as the "Rental Conditions").
2 When the Renter makes a reservation application, the Company shall, in principle, accept the reservation within the scope of the rental cars owned by the Company. In this case, the Renter shall pay a reservation application fee as stipulated separately, unless otherwise approved by the Company.
Article 3 (Changes to Reservation) If the Renter wishes to change the rental conditions under Paragraph 1 of the previous article, he/she must obtain the prior consent of the Company.
Article 4 (Cancellation of reservation, etc.) The Renter may cancel a reservation in a manner specified separately.
If the Renter, due to his/her own reasons, does not commence the procedure for concluding the Rental Car Agreement (hereinafter referred to as the "Rental Agreement") more than one hour after the reserved rental start time, the reservation will be considered canceled.
In the case of the two preceding paragraphs, the Renter shall pay to the Company a reservation cancellation fee as separately specified, and upon payment of this reservation cancellation fee, the Company shall return the reservation application fee already received to the Renter.
4 If a reservation is canceled or the rental agreement is not concluded due to reasons of our company, we will return the reservation application fee already received and pay a penalty as separately specified.
5. If the rental contract is not concluded due to an accident, theft, non-return, recall, natural disaster, or other reasons not attributable to either the Renter or the Company, the reservation will be considered canceled. In this case, the Company will return the reservation application fee already received.
Article 5 (Alternative Rental Car) If the Company is unable to rent a car of the same class as reserved by the Renter, the Company may offer to rent a car of a different class than that reserved (hereinafter referred to as the "Alternative Rental Car").
2 When the Renter accepts the offer in the preceding paragraph, the Company shall rent a substitute rental car under the same rental conditions as at the time of reservation, except for the vehicle class. If the rental fee for the substitute rental car is higher than the rental fee for the reserved vehicle class, the rental fee shall be based on the rental fee for the reserved vehicle class, and if the rental fee for the substitute rental car is lower than the rental fee for the reserved vehicle class, the rental fee shall be based on the rental fee for the vehicle class of the substitute rental car.
3 The Renter may refuse the offer to rent a substitute rental car under Paragraph 1 and cancel the reservation.
In the case of the preceding paragraph, if the reason for being unable to rent the Vehicle pursuant to paragraph 1 is due to reasons attributable to the Company, this will be treated as a cancellation of the reservation pursuant to Article 4, paragraph 4, and the Company shall return the reservation application fee already received and pay a penalty as separately specified.
5 In the case of paragraph 3, if the reason for being unable to rent the Vehicle pursuant to paragraph 1 is due to reasons beyond the Company's control, the reservation shall be treated as cancelled pursuant to Article 4, paragraph 5, and the Company shall return any reservation deposit already received.
Article 6 (Disclaimer of Liability) Except as provided for in Articles 4 and 5, the Company and the Renter shall not make any claims against each other in relation to the cancellation of a reservation or the non-conclusion of a Rental Agreement.
Article 7 (Reservation Services) The Renter may make reservations through a travel agency, affiliated company, etc. (hereinafter referred to as the "Agent") that handles reservations on behalf of the Company.
The Renter who has made the application under the preceding paragraph to the Agent may only apply for changes or cancellations to the Reservation to that Agent.
Chapter 3 Rental
Article 8 (Conclusion of Rental Contract) The Renter shall clearly indicate the rental conditions set forth in Article 2, Paragraph 1, and the Company shall clearly indicate the rental conditions in accordance with these terms and conditions, the tariff, etc., and shall conclude the rental contract. However, this does not include cases where there is no rental car available for rental or where the Renter or the Driver falls under any of the items of Article 9, Paragraphs 1 or 2.
2 When the Rental Agreement is concluded, the Renter shall pay to the Company the rental fee stipulated in Article 11, Paragraph 1.
3 Based on the basic notice (Note 1) of the supervisory agency, in order to enter the driver's name, address, type of driver's license and driver's license (Note 2) number in the rental register (original rental slip) and the rental certificate stipulated in Article 14, Paragraph 1, or to attach a copy of the driver's license, the Company will request the presentation of the driver's license of the driver designated by the Renter (hereinafter referred to as the "Driver") and the submission of a copy thereof when concluding the Rental Agreement. In this case, if the Renter is the Driver, he/she shall present his/her own driver's license and submit a copy thereof, and if the Renter and the Driver are different, he/she shall present the driver's license of the Driver and submit a copy thereof.
The basic notice from the supervisory authority refers to Article 2(10) and (11) of the Notice from the Director-General of the Road Transport Bureau of the Ministry of Land, Infrastructure, Transport and Tourism, "Basic Notice on Rental Cars" (Ji Tabi No. 138, June 13, 1995).
A driver's license is one that is stipulated in Article 92 of the Road Traffic Act and is in the format of Article 19, Appendix, Form 14 of the Enforcement Regulations of the Road Traffic Act. In addition, an international driver's license or a foreign driver's license stipulated in Article 107-2 of the Road Traffic Act is equivalent to a driver's license.
4. When concluding the Rental Agreement, the Company may request the Renter and the Driver to submit documents capable of verifying their identity in addition to their driver’s license and may take copies of the documents submitted.
5. When entering into the Rental Agreement, the Company will request the Renter and the Driver to provide their mobile phone numbers and other necessary information in order to contact them during the rental period.
When entering into the rental agreement, the Company may request the Renter to pay by credit card or cash, or may specify another payment method.
Article 9 (Refusal to Enter into Rental Agreement) If the Renter or the Driver falls under any of the following items, the Rental Agreement will not be able to be entered into.
When the driver's license required to drive the rental vehicle is not presented.
When it is recognized that the person is under the influence of alcohol.
When it is recognized that the person is showing symptoms of intoxication due to narcotics, stimulants, paint thinner, etc.
When carrying a child under the age of 6 even though there is no child seat.
When the person is deemed to be a member or related party of an organized crime group, an organization related to an organized crime group, or a person who belongs to another anti-social organization.
If the Renter or the Driver falls under any of the following items, the Company may refuse to enter into the Rental Agreement.
When the driver specified at the time of reservation is different from the driver at the time the rental contract is concluded.
When there is a history of default in payment of rental fees in a previous rental.
When any of the acts listed in Article 17 have been committed during a previous rental.
When any of the facts listed in Article 18, Paragraph 6 or Article 23, Paragraph 1 have occurred during a past rental (including rental by another car rental company).
When, in a previous rental, there was a fact that automobile insurance was not applied due to a violation of the rental terms and conditions or insurance terms and conditions.
When the conditions specified elsewhere are not met.
In the cases of the preceding two paragraphs, if a reservation has already been made with the Renter, the reservation will be treated as having been cancelled, and if the reservation cancellation fee has been paid by the Renter, the reservation application fee already received will be returned.
Article 10 (Conclusion of Rental Contract, etc.) The rental contract will be concluded when the Renter pays the rental fee to the Company and the Company delivers the rental car to the Renter. In this case, the received reservation application fee will be applied to part of the rental fee.
2 The handover under the preceding paragraph shall take place at the rental start date and time under Article 2, Paragraph 1, at the rental location specified in the same paragraph.
Article 11 (Rental Fee) The rental fee means the total amount of the following fees, and the Company will separately indicate the amount or basis for calculation of each fee.
Basic fee (3) One-way fee (5) Delivery and collection fee
Special equipment fee (4) Fuel fee (6) Other fees
2 The basic fee shall be the fee that the Company has notified to the Director of the Regional Transport Bureau (in Hyogo Prefecture, the Director of the Hyogo Land Transport Bureau of the Kobe Transport Supervision Department, and in Okinawa Prefecture, the Director of the Land Transport Office of the Okinawa General Bureau; the same applies hereinafter in Article 14, Paragraph 1) at the time of rental of the rental car.
3 If the rental fee is revised after a reservation has been made pursuant to Article 2, the lower of the fee applied at the time of reservation and the fee at the time of rental shall be applied.
Article 12 (Changes to Rental Conditions) If, after the conclusion of the Rental Agreement, the Renter wishes to change the rental conditions under Article 8 Paragraph 1 of the Terms and Conditions, he/she must obtain the prior consent of the Company.
2 If the change to the rental conditions pursuant to the preceding paragraph causes an impediment to the rental business, the Company may not approve the change.
Article 13 (Inspection, Maintenance and Verification) The Company will carry out the inspections set forth in Article 48 (Periodic Inspection and Maintenance) of the Road Transport Vehicle Law and will rent out vehicles that have had all necessary maintenance carried out.
2. The Company shall conduct the inspections set forth in Article 47-2 (Daily Inspection and Maintenance) of the Road Transport Vehicle Law and implement any necessary maintenance.
3 The Renter or the Driver shall confirm that the inspection and maintenance under the preceding two paragraphs has been carried out and that there is no maintenance defect in the Rental Car through an inspection of the exterior of the vehicle and accessories based on a separately specified inspection sheet, and that the Rental Car otherwise meets the rental conditions.
4. If any maintenance deficiency is discovered in the Rental Car through the inspection under the preceding paragraph, the Company shall immediately carry out the necessary maintenance, etc.
Article 14 (Issue, Carrying, etc. of Rental Certificate) When the Company hands over the Rental Car, it will issue to the Renter or Driver the specified Rental Certificate containing the items specified by the Director of the Regional Transport Bureau.
2 The Renter or the Driver must carry the Rental Certificate issued in accordance with the preceding paragraph while using the Rental Vehicle.
If the Renter or the Driver loses the rental certificate, he/she shall immediately notify the Company to that effect.
When returning the rental vehicle, the Renter or the Driver shall simultaneously return the rental certificate to the Company.
Chapter 4 Use
Article 15 (Management Responsibility) The Renter or Driver shall use and store the Rental Car with the care of a good manager from the time of receipt of the Rental Car until the time of returning it to the Company (hereinafter referred to as "during use").
Article 16 (Daily Inspection and Maintenance) During the period of use, the Renter or Driver must inspect the Rental Vehicle every day before use as stipulated in Article 47-2 (Daily Inspection and Maintenance) of the Road Transport Vehicle Act and carry out any necessary maintenance.
Article 17 (Prohibited Acts) The Renter or the Driver shall not engage in the following acts during the period of use of the Vehicle:
Using the rental car for automobile transportation business or similar purposes without obtaining approval from our company or obtaining permission under the Road Transportation Act.
Using the Rental Vehicle for purposes other than those specified, or having any person other than the driver listed on the rental agreement under Article 8, Paragraph 3 or any person approved by the Company drive the Rental Vehicle.
Engaging in any act that infringes on our rights, such as subleasing the rental vehicle or using it as collateral.
Forging or altering the automobile registration plate or vehicle number plate of a rental car, or modifying or refurbishing a rental car or otherwise altering its original state.
Using the Rental Car for any kind of test or competition, or for towing or pushing other vehicles without obtaining consent from our company.
Using the rental car in violation of laws, regulations or public order and morals.
Taking out liability insurance for the Rental Car without obtaining our consent.
Taking a rental car outside of Japan.
Engaging in any other act that violates the rental conditions set forth in Article 8, Paragraph 1.
Article 18 (Measures in Case of Illegal Parking, etc.) If, during the course of use, the Renter or the Driver parks the Rental Vehicle illegally as defined by the Road Traffic Act, the Renter or the Driver shall appear at the police station having jurisdiction over the area in which the illegal parking occurred and immediately pay any fines etc. relating to the illegal parking, and shall bear all costs associated with the illegal parking, such as towing, storage, collection etc.
2 When the Company is notified by the police of a parking violation of a rental car, the Company shall contact the Renter or Driver and instruct them to promptly move or pick up the rental car, and to appear at the relevant police station at the expiration of the rental period or by a time instructed by the Company to deal with the violation, and the Renter or Driver shall comply with this. If the rental car is moved by the police station, the Company may, at its discretion, pick up the rental car from the police itself.
3 After providing the support described in the preceding paragraph, the Company shall, at its discretion, confirm the status of the violation processing by means of a traffic violation notice, payment slip, receipt, etc., and if the violation has not been processed, the Company shall give the Renter or Driver the instructions described in the preceding paragraph until the violation is processed. In addition, the Company shall request the Renter or Driver to sign a document specified by the Company (hereinafter referred to as the "Acknowledgement") acknowledging the fact that the Renter or Driver has committed a parking violation and that he or she will appear at a police station, etc. and comply with legal measures as a violator, and the Renter or Driver shall comply with this.
4 If the Company deems it necessary, it may provide necessary cooperation in pursuing the responsibility of the Renter or Driver for the illegal parking violation by submitting documents including personal information such as the Acknowledgement Letter and the Rental Certificate to the police, and may also take necessary legal measures such as submitting documents such as a Letter of Explanation, the Acknowledgement Letter, and the Rental Certificate as stipulated in Article 51-4, Paragraph 6 of the Road Traffic Act to the Public Safety Commission and reporting the facts, and the Renter or Driver shall consent to this.
5 If the Company receives an order to pay a parking violation fine under Article 51-4, Paragraph 1 of the Road Traffic Act and pays the parking violation fine, or if the Company bears the expenses required to search for the Renter or the Driver, or the expenses required to move, store, retrieve, etc. the vehicle, the Company shall bill the Renter or the Driver for the amounts listed below (hereinafter referred to as "Parking Violation Related Expenses"). In such case, the Renter or the Driver shall pay the Parking Violation Related Expenses by the due date specified by the Company.
Amount equivalent to the parking violation fine
Parking violation penalty fee separately determined by the Company
Expenses incurred in the search and in moving, storing, collecting, etc. the vehicle
When the Company receives an order to pay the parking violation fine under the preceding paragraph, or when the Renter or the Driver fails to pay the full amount of the claim under the preceding paragraph by the due date designated by the Company, the Company will take measures such as registering the Renter or the Driver’s name, date of birth, driver’s license number, etc. in the National Rent-A-Car Association information management system (hereinafter referred to as the “NRA System”).
7 If the Renter or Driver does not comply with the Company's instructions to settle the violation under Paragraph 2 or the Company's request to sign a letter of acknowledgement under Paragraph 3 at the place where the Renter or Driver is to pay the fine, etc. for illegal parking pursuant to the provisions of Paragraph 1, the Company may collect from the Renter or Driver a parking violation fine (referred to as the "parking violation fine" in the following paragraph) in an amount separately specified by the Company to be applied to the abandoned vehicle violation fine and parking violation fine stipulated in Paragraph 5.
Notwithstanding the provisions of paragraph 6, when the Company has received the full amount of the parking violation fine and the expenses stipulated in paragraph 5, item 3 from the Renter or the Driver, the Company shall not take measures such as registering such data in the All Japan Relations Association System stipulated in paragraph 6, nor shall it delete any data already registered in the All Japan Relations Association System.
9 In the event that the Renter or Driver has paid the amount claimed by the Company pursuant to Paragraph 5, and the Renter or Driver subsequently pays the fine for the relevant parking violation or is prosecuted, only the amount equivalent to the parking violation fine shall be returned to the Renter or Driver out of the expenses related to the abandoned vehicle. The same shall apply even if the Company is requested to pay a parking violation fine pursuant to Paragraph 7.
10 In the event that data is registered in the Zenrekyo system pursuant to the provisions of paragraph 6, if the order to pay the parking violation fine is revoked due to payment of the fine or other reason, or if the amount claimed by our company pursuant to the provisions of paragraph 5 is paid in full to our company, our company will delete the data registered in the Zenrekyo system.
Chapter 5 Return
Article 19 (Return Responsibility) The Renter or the Driver shall return the Rental Vehicle to the Company at the designated return location by the end of the rental period.
If the Renter or the Driver violates the provisions of the preceding paragraph, he/she shall compensate the Company for all damages caused.
3 If the Renter or the Driver is unable to return the Rental Car and Equipment within the rental period due to a natural disaster or other force majeure, the Renter or the Driver shall not be liable for any damages incurred by the Company. In such case, the Renter or the Driver shall immediately contact the Company and follow the instructions of the Company.
Article 20 (Inspection at the time of return, etc.) The Renter or Driver shall return the Rental Vehicle in the presence of the Company. In this case, the Rental Vehicle shall be returned in the same condition as when it was handed over, excluding any parts that have worn out due to normal use.
2 When returning the Rental Car, the Renter or the Driver shall confirm that there are no belongings left behind by the Renter, the Driver or any passengers inside the Rental Car, and the Company shall not be responsible for the storage of any belongings left behind after the return of the Rental Car.
Article 21 (Rental fee when the rental period is extended) When the renter or driver changes the rental period pursuant to Article 12 Paragraph 1, he/she shall pay the rental fee corresponding to the changed rental period.
Article 22 (Conversion Location, etc.) If the Renter or the Driver changes the rental period in accordance with Article 12 Paragraph 1, he/she shall bear the costs of transportation required due to the change in the return location.
If the Renter or the Driver returns the Rental Car to a location other than the designated conversion location without obtaining the consent of the Company under Article 12 Paragraph 1, he/she shall pay a penalty for changing the return location as set forth below.
Penalty for changing return location = 200% of the cost of transportation required due to the change of return location
Article 23 (Measures in the Event of Non-Return) If the Renter or the Driver fails to return the Rental Car to the designated conversion location despite the expiration of the rental period and fails to comply with the Company's request for return, or if it is deemed that the Rental Car has not been returned due to reasons such as the Renter's whereabouts being unknown, the Company will take legal measures such as filing a criminal complaint, and will also report the non-return to the National Rent-A-Car Association and take measures such as registering the matter on the National Rent-A-Car Association system.
When any of the circumstances described in the preceding paragraph apply, the Company shall take necessary measures to confirm the location of the Rental Car, including but not limited to interviewing the Renter's or Driver's family members, relatives, workplaces, and other related parties and activating the vehicle location information system.
3 If the circumstances fall under paragraph 1, the Renter or the Driver shall be liable to compensate the Company for any damages incurred in accordance with the provisions of Article 28 and shall also bear the expenses incurred in recovering the Rental Car and in searching for the Renter or the Driver.
Chapter 6 Measures to be taken in the event of breakdown, accident or theft
Article 24 (Measures to be taken when a malfunction is discovered) If the Renter or Driver discovers any abnormality or malfunction of the Rental Vehicle during use, he/she must immediately stop driving, contact the Company and follow the Company's instructions.
Article 25 (Measures in the Event of an Accident) If an accident involving the Rental Car occurs during use, the Renter or the Driver shall immediately discontinue driving and, regardless of the scale of the accident, shall take measures prescribed by law as well as the measures specified below.
(1) Immediately report the circumstances of the accident to our company and follow our instructions.
(2) When repairs are made to the rental vehicle pursuant to the instructions in the preceding paragraph, the repairs shall be made at our company or a workshop designated by our company, unless otherwise approved by our company.
(3) Cooperate with the Company and the insurance company contracted by the Company in any investigation into the accident, and submit all necessary documents, etc. without delay.
(4) When making a settlement or other agreement with the other party regarding the accident, you must obtain our prior consent.
In addition to taking the measures set forth in the preceding paragraph, the Renter or the Driver shall handle and resolve the accident at his/her own responsibility.
The Company shall provide the Renter or the Driver with advice regarding the handling of the accident and shall cooperate in resolving the same.
Article 26 (Measures in the Event of Theft) If the Rental Vehicle is stolen or suffers other damage during use, the Renter or the Driver shall take the following measures:
(1) Immediately report the matter to the nearest police station.
(2) Immediately report the details of the damage to the Company and follow the Company's instructions.
(3) To cooperate with the Company and the insurance company contracted by the Company in any investigation into the theft or other damage, and to promptly submit any requested documents, etc.
Article 27 (Termination of Rental Agreement Due to Inability to Use) If the rental vehicle becomes unable to be used during use due to breakdown, accident, theft or other reasons (hereinafter referred to as "breakdown, etc."), the rental agreement will be terminated.
2 In the case of the preceding paragraph, the Renter or the Driver shall bear the expenses required for picking up and repairing the Rental Car, and the Company shall not refund the rental fee already received. However, this shall not apply if the breakdown, etc. is due to the reasons specified in paragraph 3 or 5.
3 If the breakdown, etc. is due to a defect that existed before the rental, a new rental contract will be deemed to have been concluded, and the Renter may be provided with a substitute rental car by the Company. The conditions for providing a substitute rental car shall be governed by Article 5, Paragraph 2.
4 If the Renter does not accept the provision of a substitute rental car as described in the preceding paragraph, the Company shall refund the full amount of the rental fee already received. The same shall apply if the Company is unable to provide a substitute rental car.
If the breakdown, etc. occurs for reasons beyond the responsibility of either the Renter, the Driver or the Company, the Company shall return to the Renter the remaining amount obtained by deducting the rental fee for the period from the start of the rental to the end of the rental agreement period from the rental fee already received.
Except for the measures specified in this Article, the Renter and the Driver may not make any claims against the Company for damages arising from the inability to use the Rental Car other than those specified in this Article.
Chapter 7 Compensation and Indemnity
Article 28 (Compensation and Business Compensation) If the Renter or the Driver causes damage to a third party or the Company during the use of the Rental Car, the Renter or the Driver shall compensate for such damage, except in cases where the damage is due to reasons beyond the control of the Company.
Among the damages to the Company under the preceding paragraph, damages caused by the Company being unable to use the rental car due to accidents, theft, breakdowns due to reasons attributable to the Renter or Driver, and damage to the rental car or odors, etc. shall be subject to the provisions of the fee schedule and shall be paid by the Renter or Driver.
Article 29 (Insurance and Compensation) When the Renter or the Driver is liable for compensation under Article 28 Paragraph 1, insurance or compensation within the following limits will be paid in accordance with the non-life insurance contract concluded with the Company for the rental car and the compensation system established by the Company.
Bodily injury compensation
Unlimited per person (excluding automobile liability insurance)
Property damage compensation
Unlimited per accident (Deductible: 50,000 yen)
Vehicle Compensation
Unlimited per accident (Deductible: 50,000 yen)
Passenger Compensation
10 million yen per person
2 If any of the grounds for exemption from liability stipulated in the insurance policy or compensation system apply, the insurance or compensation payment stipulated in Article 1 will not be paid.
Damage for which no insurance or compensation is paid and damage exceeding the insurance or compensation amount set forth in paragraph 1 shall be borne by the Renter or the Driver.
When the Company has paid any damages to be borne by the Renter or the Driver, the Renter or the Driver shall immediately reimburse the Company for the amount paid by the Company.
5. The amount equivalent to the insurance premium for the non-life insurance contract specified in paragraph 1 and the amount equivalent to the subscription fee for the compensation system specified by the Company shall be included in the rental fee.
Chapter 8 Termination of the Rental Agreement
Article 30 (Cancellation of Rental Contract) If the Renter or the Driver violates the terms and conditions during use, or if any of the items in Article 9, Paragraph 1 of the Terms and Conditions apply, the Company may cancel the Rental Contract without any notice or warning and immediately request the return of the Rental Car. In this case, the Company shall not return any rental fee already received to the Renter.
Article 31 (Cancellation by Consent) The Renter may cancel the Rental Agreement even during use by obtaining the consent of the Company and paying the cancellation fee set forth in the following paragraph. In this case, the Company shall return to the Renter the amount remaining after deducting the rental fee for the period from rental to return from the rental fee already received.
When cancelling the contract under the preceding paragraph, the Renter shall pay to the Company the following cancellation fees:
Cancellation fee = {(basic fee for the rental contract period) - (basic fee for the period from rental to return)} x 50%
Chapter 9 Personal Information
Article 32 (Purpose of Use of Personal Information) The purposes for which the Company collects and uses personal information of the Renter or Driver are as follows:
(1) As a business operator licensed to operate a car rental business pursuant to Article 80, Paragraph 1 of the Road Transportation Law, to carry out matters required as a condition of the business license, such as preparing a rental certificate at the time of concluding a rental contract.
(2) To introduce rental cars, used cars and other products handled by the Company, provide related services, etc., and inform the Renter or Driver about various events, campaigns, etc., by sending promotional materials, e-mails, etc.
(3) To conduct identity verification and screening of the rental applicant or driver when concluding a rental agreement.
(4) To conduct questionnaire surveys of the Renter or Driver for the purpose of planning and developing the products and services offered by the Company, or considering measures to improve customer satisfaction.
(5) To statistically compile and analyze personal information and create statistical data that has been processed into a form that cannot identify or specify individuals.
2 In the event that personal information of the Renter or Driver is acquired for purposes other than those specified in each item of Paragraph 1, the purpose of use will be clearly stated in advance.
Article 33 (Consent to registration and use of personal information) If any of the following items apply to the renter or driver, the renter or driver shall agree that their personal information, including their name, date of birth, driver's license number, etc., will be registered in the All Japan Rent-A-Car Association system for a period not exceeding seven years, and that such information will be used by the National Rent-A-Car Association and its affiliated regional rent-a-car associations, as well as by the rental car companies that are members of these organizations, for the purpose of screening when concluding a rental contract.
If the Company is ordered to pay a parking violation fine pursuant to Article 51-4, Paragraph 1 of the Road Traffic Act
If the full amount of the parking violation-related expenses stipulated in Article 18, Paragraph 5 has not been paid to the Company
When it is recognized that there has been a non-return as provided for in Article 23, Paragraph 1
Chapter 10 Miscellaneous Provisions
Article 34 (Set-off) If the Company has any monetary obligations to the Renter or the Driver under the Terms and Conditions, it may set-off such obligations at any time against the monetary obligations of the Renter or the Driver to the Company.
Article 35 (Consumption Tax) The Renter or the Driver shall pay to the Company the consumption tax (including local consumption tax) imposed on the transaction based on the terms and conditions.
Article 36 (Late Charges) If the Renter or the Driver and the Company fail to perform any monetary obligation under the Terms and Conditions, they shall pay late charges to the other party at the rate of 14.6% per annum.
Article 37 (Details) The Company may separately establish detailed rules for the Terms and Conditions, and such detailed rules shall have the same effect as the Terms and Conditions.
2 If the Company prescribes any separate detailed rules, the Company will post them at its offices and include them in brochures, price lists, etc. issued by the Company. The same shall apply when the Company changes these rules.
Article 38 (Agreed Jurisdiction) In the event of a dispute concerning the rights and obligations under these Terms and Conditions, regardless of the amount of the claim, the court with jurisdiction over the location of our head office, branch office or business office shall be the court with jurisdiction.
Supplementary Provisions
These terms and conditions will come into effect on March 10, 2023, the date on which AS Rent-A-Car received permission to operate the car rental business.
Attachment
[Reservation cancellation fee (cancellation fee)]
・ 2 days before the rental reservation date: Free
・ The day before the rental reservation date・・・・Rental fee 50%
On the day of the reservation date...rental fee 100%