Please fill in the required information on our online reservation form to make a reservation.
You can choose to be picked up from Naha Airport, Akamine Station, or pick up directly at the store.
*At the airportThere is no direct deliveryPick-up service only.
*We do not provide special arrangements such as individual hotel transfers.Please understand that.
Once your reservation is complete, a "reservation confirmation email" will be automatically sent to the email address you entered.
Reservations are accepted for stays of 24 hours or more.
Reservations less than 24 hours in advance are not accepted.Please understand that.
From departure timeNo contact for over an hourIn this case, the reservation will be automatically canceled (cancelled on the day),
**100% cancellation fee** will be charged.
There will be an additional charge for pick-up and return after 8:00 PM, and for early morning returns (5:00 AM - 8:00 AM).
Please apply as an option.
In the unlikely event of a vehicle malfunction or special circumstances,We may not be able to accommodate your requested vehicle type.
In that case,Equal or upgraded vehicle availablePlease be aware that this may occur.
We have plenty of baby seats, child seats, and junior seats in stock.We are doing so.
If you select this option when making your reservation, we will be sure to provide it for you.
We offer the following three collection methods. Please select your preferred collection method when making your reservation.
When you arrive at Naha Airport,080-3991-8653Please call and a member of staff will come to pick you up.
The meeting place is on the 1st floor [Exit 14].
*At the airportThere is no direct deliveryPlease be sure to use the shuttle service.
Before boarding the monorail080-3991-8653Please contact us.
After arriving, proceed to the south rotary (near McDonald's and BOOKOFF).
According to your reservation time,Please come directly to the store.
If there are multiple customers at the same time,Transfer with other passengersThis may be the case.
We do not provide individual hotel pick-up or drop-off services to designated locations.
From departure timeIf there is no response within an hourIf you do not cancel your reservation, it will be automatically canceled (cancelled on the day of your reservation) and a 100% cancellation fee will be charged.
Important information regarding borrowing and returning items is summarized below. Please be sure to check it in advance to avoid any problems.
When you receive your car,Present your driver's licenseWe ask for your cooperation.
If there is a problem with the vehicle you have reserved,Equivalent or upgraded vehicleWe will respond to your request.
The vehicle fuelAll vehicles use regular gasolinePlease be careful when refueling.
Incorrect fuel supply, lost keys, damaged tiresAny damage caused by such will be borne by the customer.
**If you are using the vehicle for more than two days, please perform daily inspections (tires, oil, etc.)**
In the unlikely event of an accident,Please contact the police first and then notify our store.
The following actions are prohibited:
Smoking in the car (including electronic cigarettes)
Pets allowed
Riding while wet (after swimming in the sea, etc.)
*If the above is discovered,As this will affect your next rental, a penalty fee (starting from 20,000 yen) will be charged.I will do it.
ReturnThis must be done at the store.
Return a full tank of gasThank you.
When refuelingPlease present your receipt.
*If you cannot confirm the receipt,
Regular vehicle: per memory2,000 yen
High-octane vehicle: per memory2,500 yen We will charge you the following.
Return timePlease contact us if you are more than 30 minutes early.please.
If you miss the return time without contacting us,
**A penalty fee (starting from 5,000 yen)** will be charged in addition to the extension fee.
We provide a variety of insurance to prepare for accidents so that our customers can use rental cars with peace of mind.Insurance and compensation systemWe have the following available.
| Compensation item | Compensation details | Deductible |
|---|---|---|
| Bodily injury compensation | 1 accident Unlimited | - |
| Property damage compensation | 1 accident Unlimited | ～50,000 yen |
| Vehicle Compensation | Market value | ～50,000 yen |
| Personal Injury | Up to 1 person: 30 million yen | - |
If your car needs to be repaired due to an accident or other problem, the rental car company will not be able to rent out the car during the repair period. If you damage the car due to an accident or other cause that you are unaware of, we will charge you the following, regardless of whether or not it was your fault.
・If you can travel to the office by rental car: 50,000 yen
・If you cannot get to the office by rental car, 70,000 yen
The compensation system does not apply in the following cases:You will be required to pay the actual cost.
If you do not report to the police or contact our store
Incorrect fueling (e.g., fueling with diesel)
Repair costs and compensation for lost time due to flat tires, lost keys, vehicle damage, etc.
If you would like to apply for the compensation system, please pay the following fees:Liability Waiver OptionWe offer the following.
￥1,100/day (tax included)
By subscribing to liability insurance, you will not be required to pay the above deductible amount.
You can choose from the following methods:
cash
Advance credit card payment
Local credit card payment
Brands that accept prepayment:Visa / Mastercard / American Express / JCB
Brands that accept local payments:Visa / Mastercard / JCB / American Express / Diners Club / Discover / UnionPay
Cancellation up to 2 days in advance: Free
Cancellation on the day before: 50% of the reservation amount will be charged
Cancellation on the day: 100% of the reservation amount will be charged
*If there is no contact and more than one hour has passed since the scheduled departure time,
Automatically treated as "cancellation on the day"As shown above,Cancellation fee 100% will be chargedI will do it.
We operate based on a pre-booked schedule, so please contact us as soon as possible if there are any changes.
We have compiled a list of frequently asked questions and their answers for you to review as needed.
A. After completing your reservation, a "reservation confirmation email" will be sent automatically. If you do not receive it, it may be that your reservation was not completed successfully or you entered your email address incorrectly. We apologize for the inconvenience, but please contact us.
A. Please select one pick-up location (Naha Airport/Akamine Station/direct pick-up at the store) on the options screen when making a reservation. The pick-up location for returning the car will be confirmed by our staff at the time of rental or return.
*We do not provide transportation to hotels or specific locations.
* Direct delivery at the airport is not available.
A. We do not accept requests for specific vehicle models. Please understand that this is to ensure fair operation.
A. Beginners and minors can also use it.
A. Yes, we have ample inventory, so you can rent multiple items.
A. Yes, we will keep it at the store.
A. Pets are not allowed on board.
A. All vehicles are equipped with ETC, but we do not lend out ETC cards.
A.
For those with a Japanese driver's license: Driver's license
If you do not have a Japanese driver's license: International driver's license + passport
For some countries (Taiwan, Switzerland, Germany, France, Belgium, Slovenia, Monaco), your country's driver's license + Japanese translation + passport
A. Yes, it is possible. However, the contractor will be responsible for any accidents or problems that may occur.
A. We are registered as a qualified invoice issuing business under the invoice system. The receipts we issue are compliant with the invoice system.
*If you have any questions other than those listed above, please feel free to contact us.Inquiry formOr please contact us by phone.